Smarter Claims.
Seamless Support.
Driven Claims combines cutting-edge technology with hands-on service to manage every step of the claims journey efficiently and transparently. Our expertise spans four critical areas that define modern TPA performance.
Driven Claims combines cutting-edge technology with hands-on service to manage every step of the claims journey efficiently and transparently. Our expertise spans four critical areas that define modern TPA performance.
Human Service. Real Results.
Human Service. Real Results.
Our U.S.-based call center delivers fast, empathetic support 24/7/365. We provide clear communication to both carriers and policyholders—keeping claims moving and satisfaction high.
Human Service. Real Results.
Our U.S.-based call center delivers fast, empathetic support 24/7/365. We provide clear communication to both carriers and policyholders—keeping claims moving and satisfaction high.
Multilingual live agents
Multilingual live agents
FNOL intake and status updates
FNOL intake and status updates
Rapid problem-solving to keep claims on track
Rapid problem-solving to keep claims on track
Measurable performance through NPS® and SLAs
Measurable performance through NPS® and SLAs
Our Technology
Our Technology
Built for Speed, Accuracy, and Transparency.
Our API-first, cloud-based platform connects carriers, policyholders, and providers in real time. From FNOL to payment, every interaction is automated, traceable, and secure.
Our Technology
Built for Speed, Accuracy, and Transparency.
Our API-first, cloud-based platform connects carriers, policyholders, and providers in real time. From FNOL to payment, every interaction is automated, traceable, and secure.
Real-time dashboards and performance metrics
Real-time dashboards and performance metrics
Seamless carrier system integration
Seamless carrier system integration
SOC 2, privacy compliant infrastructure
SOC 2, privacy compliant infrastructure
Scalable architecture with rapid deployment
Scalable architecture with rapid deployment
Smart Technology That Protects Every Claim
Smart Technology That Protects Every Claim
Driven Claims uses analytics and automation to flag anomalies and prevent overbilling before they become costly errors. Our fraud detection tools safeguard carriers and policyholders alike without slowing down legitimate claims.
Smart Technology That Protects Every Claim
Driven Claims uses analytics and automation to flag anomalies and prevent overbilling before they become costly errors. Our fraud detection tools safeguard carriers and policyholders alike without slowing down legitimate claims.
Pattern recognition and anomaly alerts
Pattern recognition and anomaly alerts
VIN decoding and part verification
VIN decoding and part verification
Photo validation and timestamp tracking
Photo validation and timestamp tracking
Transparent audit trails for every transaction
Transparent audit trails for every transaction
Invoicing Made Effortless
Invoicing Made Effortless
We handle the full billing and payment cycle with precision and transparency. From invoice capture to reconciliation, our technology ensures every transaction is accurate and efficient.
Invoicing Made Effortless
We handle the full billing and payment cycle with precision and transparency. From invoice capture to reconciliation, our technology ensures every transaction is accurate and efficient.
Automated invoice validation and approval
Automated invoice validation and approval
Centralized billing for carriers and providers
Centralized billing for carriers and providers
Integrated payment workflows for faster turnaround
Integrated payment workflows for faster turnaround
Real-time reporting and reconciliation visibility
Real-time reporting and reconciliation visibility
Ready to Modernize Your Auto Glass Claims?
Ready to Modernize Your Auto Glass Claims?