Person holding a tablet displaying a glowing cloud network interface with digital connection nodes

Driven Claims Technology:

Driven Claims Technology:

Smart Systems for Faster, Clearer Claims

Claims don’t just need people - they need infrastructure.
Our cloud-based platform connects carriers, policyholders, and service providers in real time, making the claims process faster, more transparent, and more accurate from start to finish.

Technology shouldn’t complicate claims. It should make them simple.

Person holding a tablet displaying a glowing cloud network interface with digital connection nodes

Driven Claims Technology:

Smart Systems for Faster, Clearer Claims

Claims don’t just need people - they need infrastructure.
Our cloud-based platform connects carriers, policyholders, and service providers in real time, making the claims process faster, more transparent, and more accurate from start to finish.

Technology shouldn’t complicate claims. It should make them simple.

What Our Technology Does

Driven Claims uses automation, data, and real-time visibility to streamline every step of the claims journey.

No delays. No silos. No guesswork.

Our platform supports:

What Our Technology Does

Driven Claims uses automation, data, and real-time visibility to streamline every step of the claims journey.

No delays. No silos. No guesswork.

Our platform supports:

FNOL capture and claim setup

FNOL capture and claim setup

FNOL capture and claim setup

Real-time claim status tracking

Real-time claim status tracking

Real-time claim status tracking

Billing, validation, and payment processing

Billing, validation, and payment processing

Policyholder communication across channels

Policyholder communication across channels

Provider communication and service updates

Provider communication and service updates

Billing, validation, and payment processing

Policyholder communication across channels

Provider communication and service updates

One platform. One view. Everything connected.

One platform. One view. Everything connected.

Real-Time Data and Visibility

Carriers shouldn’t have to wait for answers. Our platform gives instant visibility into performance, outcomes, and costs - in the moment, not weeks later.

Carriers see:

• Claim volume and status

• Cycle time and process bottlenecks

• Shop performance metrics

• Satisfaction scores (NPS®)

• Cost metrics and trends

• Claim volume and status

• Cycle time and process bottlenecks

• Shop performance metrics

• Satisfaction scores (NPS®)

• Cost metrics and trends

Better decisions are made when data is live.

Better decisions are made when data is live.

Automation That Reduces Friction

Automation isn’t about replacing people - it’s about removing the work that slows them down.

We use smart automation to reduce manual effort and eliminate delays.

We automate:

• Data capture and verification

• VIN decoding and part matching

• Workflow routing and notifications

• Invoice validation and processing

• Data capture and verification

• VIN decoding and part matching

• Workflow routing and notifications

• Invoice validation and processing

Faster processes. Fewer errors. Lower cost.

Faster processes. Fewer errors. Lower cost.

Secure, Scalable Architecture

Our system was built to handle sensitive data, growing demand, and continuous improvement.

Security and scale aren’t afterthoughts - they’re foundational.

Core architecture strengths:

• Cloud-based, API-first design

• SOC 2 certified

• Compliant with U.S. privacy laws

• High availability and uptime standards

• Disaster recovery and redundancy controls

• Cloud-based, API-first design

• SOC 2 certified

• Compliant with U.S. privacy laws

• High availability and uptime standards

• Disaster recovery and redundancy controls

Security you can trust. Scale you can count on.

Security you can trust. Scale you can count on.

Seamless Integrations

Carriers don’t need another platform to manage - they need systems that work together.

We integrate with carrier systems to streamline data flow and reduce administrative work.

Integrations enable:

• Faster onboarding

• Automated data exchange

• Shared visibility

• Reduced manual input

• Better reporting accuracy

• Faster onboarding

• Automated data exchange

• Shared visibility

• Reduced manual input

• Better reporting accuracy

Technology that plays well with others.

Technology that plays well with others.

Transparency That Builds Trust

We believe visibility is a differentiator. Our platform gives carriers real-time insight into what’s happening - not summaries after the fact.

We provide transparency into:

• Shop performance

• Cycle time

• Satisfaction scores

• Cost and billing accuracy

• Issue resolution

• Shop performance

• Cycle time

• Satisfaction scores

• Cost and billing accuracy

• Issue resolution

Transparency isn’t a value-add. It’s the foundation.

Transparency isn’t a value-add. It’s the foundation.

Why It Matters to Carriers

Great technology doesn’t just improve claims - it improves outcomes across the business.

Carriers benefit from:

• Lower cycle times

• Better accuracy and fewer errors

• Faster issue resolution

• Lower administrative overhead

• Improved policyholder satisfaction

• Higher renewal rates

• Lower cycle times

• Better accuracy and fewer errors

• Faster issue resolution

• Lower administrative overhead

• Improved policyholder satisfaction

• Higher renewal rates

Better systems drive better results.

Better systems drive better results.

More Than Auto Glass

Our platform isn’t built for one line of business. It supports FNOL and claim workflows across multiple categories, so carriers can centralize their outsourced intake and data in one place.

We support:

• Personal

• Commercial

• Property & Casualty

• Personal

• Commercial

• Property & Casualty

One platform. Multiple use cases.

One platform. Multiple use cases.

Why It Works

Because we combine:

Smart Automation

Smart Automation

Real-time data

Real-time data

Scalable architecture

Scalable architecture

Secure infrastructure

Secure infrastructure

Seamless integrations

Seamless integrations

Technology designed around the way claims should work - not the way they’ve always worked.

Technology designed around the way claims should work - not the way they’ve always worked.

See It in Action

See It in Action

Driven Claims delivers a faster, more human claims experience — backed by

technology and accountability.

Ready to improve satisfaction and reduce friction?

Ready to improve satisfaction and reduce friction?

See It in Action

Driven Claims delivers a faster, more human claims experience — backed by

technology and accountability.

Ready to improve satisfaction and reduce friction?